airport vision

Airport Vision and Meet the Board

Blackpool Airport aims to deliver an airport experience that exceeds our customers’ expectations

Blackpool Airport strives to consistently exceed our customers’ expectations

We are committed to quality at all times and we aim to engage with our stakeholders in an always open, trusting and respectful manner.

Core Values

Our core values are convenience, reliability, and value for money.

We support customers throughout the year with an excellent level of service.

Service Standards

There are lots of upcoming changes and exciting developments planned for Blackpool Airport, but one thing that will not change is our commitment to customers.

We continue to prioritise:
Our management and business goals are:

Meet the Board

Headshot of Cllr Gillian Campbell

Cllr Gillian Campbell

Chair of Blackpool Airport Operations LTD (BAOL)


Cllr Gillian Campbell has Chaired BAOL since the Council bought the airport from Balfour Beatty. She was elected to the Council in 2011, and represents Park Ward.
Previously the Deputy Leader of the Council from 2015 to 2020, she is currently the Chair of the Appeals Committee and a member of the Planning Committee and a member of the Tourism, Economy and Communities Scrutiny Committee.

A Mum of three, Gillian was born in Edinburgh and has lived in Blackpool since 1999. She is excited by the challenges that bringing the airport licences back to the ownership of the Council brings, and enjoys working closely with all of the employees, tenants and stakeholders of the site in creating a sustainable future for the Airport and adjoining Enterprise Zone.

Headshot of Cllr Jason Roberts

Cllr Jason Roberts

Non-Executive Director BAOL


Cllr Jason Roberts has been an elected member of Blackpool Council since May 2015.

Jason also works at Manchester Airport.

Headshot of Karen Whelan

Karen Whelan

Non-Executive Director BAOL and Chair of the Employment Committee


Karen was appointed an Independent Non-Executive Director in May 2022.

Karen has a lifelong interest in aviation which has encompassed a B.Eng in Aeronautical Engineering, 26 years working for BAE Systems AIR sector business and gaining a Private Pilots Licence. Appointed to the BAOL Board in May 2022, Karen is also on the Employment Committee.

Karen brings two decades of experience running all aspects of aviation engineering projects and holds a Masters degree in Business Administration. She is also a trustee of the Association of Project Management, a charity with a Royal Charter, and her local Parochial Church Council.

Headshot of Karen Taylor

Karen Taylor

Non-Executive Director BAOL and Board Representative on the Executive Safety Review Board


Joining Gloucestershire Airport in 2018 as Commercial Financial Director, Karen Taylor was appointed Managing Director of the UK’s busiest general aviation airport in January 2021. Described by Aviation Business News as ’busy and brilliant’, Karen is not one to shy away from challenges. During her four-year tenure she has remained wedded to bringing a modern commercial vision to Gloucestershire Airport – successfully spearheading what could be described as the single most transformative period in its history since Cheltenham Borough and Gloucester City councils purchased the current site back in 1936 and oversaw construction of the airport we now have today.

She started her career in Financial Services working for companies including Natwest, Swiss Re, Zurich and Capita before diversifying into housing and care, then joining aviation.